A key element of offering high-quality care services is ensuring excellent communication.
You will need to be familiar with a variety of communication styles as a care provider. People can communicate verbally or non-verbally via a variety of various techniques.
Various forms of communication include:
- Volume
- Tone
- Photos
- Body language
- Facial expressions
In our Communication in Care training, we show carers how to interact with patients and other staff members in a caring environment. It examines speaking with conviction and assurance, dealing with challenging listeners, determining your preferred listening style, and much more.
It’s crucial that you obey the law and understand how it influences your daily activities.
The Care Certificate has 15 requirements, and Standard 6 is “Communication.”
The Care Certificate is an established benchmark for the care industry, outlining the requirements for workers and outlining the criteria by which they must succeed.
If you’re new to the healthcare industry, you should learn about it as part of an orientation.
