Consumers may find a wealth of information online. This covers both their legal obligations as consumers and the steps they may take if they’re dissatisfied with digital material they’ve paid for.
Our training was created with the retailer in mind. It was developed for anyone who offers any kind of digital content for sale to the general public.
It outlines a customer’s legal rights in detail and offers helpful advice on how to handle consumer complaints. It also shows how merchants may make sure that the digital content they sell complies with legal requirements.
Anyone who sells digital content ought to be well-versed in consumer rights. Our consumer rights for retailers course thoroughly examines The Consumer Rights Act 2015, as well as terms and conditions and how to successfully resolve customer concerns.
