It is likely that a person will spend the majority of their workday engaged in issue solving, regardless of the industrial sector they work in or the nature of their position.
For the majority of employees, coming up with creative solutions to issues is crucial, and although some people are naturally good at it, others need to be reminded of the best ways to do it.
This brief online training course examines the thinking process, teaches users how to identify issues, and demonstrates how to employ outcome-based thinking.